Delivery & Shipping
Delivery Options
All our baked goods are carefully packaged and delivered to your doorstep, ensuring they arrive fresh and delicious. Our standard local delivery fee is $8. We only deliver within a 10-mile radius from the Mableton/Marietta area. If you have any questions about our delivery methods or costs, please don't hesitate to contact us.
Shipping
Shipping charges for cakes are based on total shipping weight, size, and destination zip code. Generally, shipments of cakes are only sent next-day delivery or 2-day delivery within the continental 48 states and the District of Columbia. In some instances, we can ship cakes via FedEx Ground delivery to locations within approved delivery zones. We do not ship outside of the USA. we cannot ship to P.O. Boxes or Military Bases. Shipment of cookies will follow standard shipping rates and times.
Refund policy
At Yams Foods, we take great pride in our products. We want all of our customers to be happy with their purchases. Since all of our baked products are made from scratch by real people, sometimes mistakes can happen. If we caused a problem with your order, we will do all we can to fix it. In order to qualify for a refund of a product, we need to find out about a problem within 24 hours of your purchase and we need enough detail to address the problem. If you discover there was a mistake on your end of a shipping or delivery order, such as an incomplete or incorrect address, please call us right away. In some instances, we can fix the delivery problem before your products leave our bakery.
Once our products leave our baking facility, it is more difficult to solve problems and many delivery and handling issues are out of our control. We will do all that we can to make you a happy customer, but in some instances, we will be unable to issue a refund.
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If there is any problem with your purchase, please contact us as soon as possible.
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